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My customers

I'm proud to have so many loyal customers, who return year upon year.

This is just a few of them, and what they say...

Who are my customers?

Take a look at who has recently used my kites:

And just too many other schools and councils to mention...sincere thanks to all.

Butlins
The Co-operative
The National Trust
Mencap
The Barbican
Al Khor International School - Qatar
Young Einstein Discovery School, Brisbane, Australia
Scottish Natural Heritage
St John Ambulance
Royal Navy Submarine Museum
Bluestone Resorts
Mars Chocolate UK
The Open University
Bristish International Primary School in Stockholm
Gordonstoun School
Dundee Contemporary Arts
NHS
Preston FM Radio
The Wirral Kite Festival
Centre for Sustainable Energy
Alzheimer's Society
RAF Leeming
West London Academy
Royal Masonic School for Girls
University of Bristol
Rosliston Forestry Centre
Blankenhagen School - Forces School in Germany
Lancashire Wildlife Trust
Derbyshire County Council
Jabadao
Pimlico Academy
Northern Ireland Kite Surfing School
Mamsey House Nursing Home
Exmouth Kite Festival (Rotary Club)
Barton Grange Garden centre, Preston
Beacon Museum
Chorley Council
Natural England
Little Flyers Preschool (what a great name!)
Doncaster Museum and Art Gallery
Newman University College

Basildon Upper Academy

East Riding of Yorkshire Council

Exeter Cathedral School

The Gateway Academy

Organised Chaos
Rushcliffe Borough Council
Redditch Borough Council
Stevenage Borough Council
Woldgate College, East Yorkshire
Herefordshire Council
Deeside College
Arun District Council
JCOSS
Walker Art Gallery, Liverpool
Funseekers Holiday Club
Diamond Holiday Resorts, Spain
Dundee Contemporary Arts
Ecoversity - University of Bradford
Trafford Council
The Adventure Rope Course
DASH Playschemes
We Made That
Welcare
Cheshire Wildlife Trust
Rosliston Forestry Centre
Oxford Woodcraft Folk
The Friends of the Humber Bridge Country Park
Vision 4 Children
John Lewis Partnership
Resources for Autism
North East Lincolnshire Council Children's Centre
Toyota Family Day
Lubavitch Day Camp - Salford
Buzz Club Playschemes
Nature in Art
Loads of kid's birthday parties
Church groups

Scout, guide, brownie, rainbow and beaver summer camps/activities
Community centre activity days

 

who
what

What have they said?

  • How do I make an order?
    Simply order and pay online using the shopping cart. You can pay via card or PayPal. Need to issue a purchase order? Read further down the page for PO guidance.
  • Can you help with an urgent order?
    Don't panic! If you need your kites tomorrow or the day after, I'll do my very best to help you. Please just send me an email which I'll receive straight away on my phone. Tell me what kites you need, by when and I'll let you know if I can help.
  • Do you charge VAT?
    No, I don't currently charge VAT.
  • Can I return my kites?
    If you find your kites aren't suitable, then we are happy for you to return them (but very happy to say this has never happened!). Return payment must be made by you and either fully insured for the full cost, or sent by a signed service. If the kites being returned are lost in transit and not insured, the full cost of the loss must be covered by yourself. If kites don't arrive in time for your event, returns are only accepted if you allowed enough time for delivery and selected the correct postage. Please always choose the correct postage option when buying your kites.
  • Can I issue a purchase order (PO)?
    Please note: only large organisations, such as schools or councils can issue a purchase order. Online order with PO In a hurry? Whilst you're waiting for your finance team to issue a PO, you can submit your order as normal online. When you get to the payment option, select 'Offline payment'. This will send your order through to me which I can process whilst awaiting your formal PO. Please then email your PO to jenny@kitekids.co.uk Email your PO You can email your PO to jenny@kitekids.co.uk . Please select which postage option you require and add this to your PO. You can find out the cost for this by partially creating an online order. Order by post My address for postal orders is: 2 Sloe Lane Beverley East Yorkshire HU17 8ND
  • Help! My kites haven't arrived!
    Try not to worry. I know it's hard if you need them for a party or an event. If you chose the correct postage and gave yourself enough time for them to arrive, they should get there in time. In over 12 years, only about 3 parcels have gone missing. They have normally been received, signed for and put in an office somewhere. Please check and double check - as this has happened more times than I can remember in schools and councils. However, if you still can't find them, please get in touch with your order details and I'll check the tracking for you.
  • Can you post kites outisde of the UK?
    Orders aren't limited to the UK, and just recently I have launched kites in skies above France, Sweden, Spain, Switzerland, Qatar, Dubai, the US and Australia! Contact me for a quote and delivery times.
  • Can you send me a copy of the pdf instructions?
    Yes, of course. Just get in touch and I'll email them for you.
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