KiteKids

Simply order and pay online using the shopping cart. You can pay via card or PayPal. Need to issue a purchase order? Read further down the page for PO guidance.

Don't panic! If you need your kites tomorrow or the day after, I'll do my very best to help you. Please just send me an email which I'll receive straight away on my phone. Tell me what kites you need, by when and I'll let you know if I can help.

No, I don't currently charge VAT.

If you find your kites aren't suitable, then we are happy for you to return them (but very happy to say this has never happened!). Return payment must be made by you and either fully insured for the full cost, or sent by a signed service. If the kites being returned are lost in transit and not insured, the full cost of the loss must be covered by yourself. If kites don't arrive in time for your event, returns are only accepted if you allowed enough time for delivery and selected the correct postage. Please always choose the correct postage option when buying your kites.

Please note: only large organisations, such as schools or councils can issue a purchase order. Online order with PO In a hurry? Whilst you're waiting for your finance team to issue a PO, you can submit your order as normal online. When you get to the payment option, select 'Offline payment'. This will send your order through to me which I can process whilst awaiting your formal PO. Please then email your PO to jenny@kitekids.co.uk Email your PO You can email your PO to jenny@kitekids.co.uk . Please select which postage option you require and add this to your PO. You can find out the cost for this by partially creating an online order. Order by post My address for postal orders is: 2 Sloe Lane Beverley East Yorkshire HU17 8ND

Try not to worry. I know it's hard if you need them for a party or an event. If you chose the correct postage and gave yourself enough time for them to arrive, they should get there in time. In over 12 years, only about 3 parcels have gone missing. They have normally been received, signed for and put in an office somewhere. Please check and double check - as this has happened more times than I can remember in schools and councils. However, if you still can't find them, please get in touch with your order details and I'll check the tracking for you.

Orders aren't limited to the UK, and just recently I have launched kites in skies above France, Sweden, Spain, Switzerland, Qatar, Dubai, the US and Australia! Contact me for a quote and delivery times.

Yes, of course. Just get in touch and I'll email them for you.